What is a Care Clinic?
Essentially, an on-site Novia CareClinic is a primary care office located within or near an employer’s facility. An on-site Novia CareClinic offers a broad scope of services, including many of the primary care services you would expect from a family physician or an internist. An important difference between a Novia CareClinic and a typical Family Practice office is that Novia provides these primary care services and many generic medications at no cost to the employees and their dependents.
Medical professionals are contracted by Novia to work part-time in the clinic. The clinic is open at regular hours each week, based on utilization. Employees may set their own appointment at the clinic by accessing a secure online scheduling system provided by Novia, or they may call Novia at any time for assistance in scheduling or to talk with a nurse about a medical situation.
There are a variety of wellness initiatives offered through the clinic, including Health Risk Assessments [HRA’s], individual follow-up, and personalized health coaching. The clinics serve to remove barriers to the use of primary care services, so that employees have better access to a medical provider who can become involved in their health management.
The clinic is not intended to be used as a replacement for an Employer's health plan. Rather, the clinic is to be an alternative to other primary care services and should be used in conjunction with the Employer's existing benefit plan. Under Novia's approach, participation is encouraged, but not required. Typically, the use of on-site clinics has no direct impact on benefit plan design. On-site clinics provide for more convenient and patient-focused primary care, while also providing a platform for important wellness initiatives and pre-disease management services.
